Introducing Close-the-Loop Coaching

New SeeEverything capability reduces repeat compliance issues by 3x

SeeEverything has launched Close-the-Loop Coaching, a major new platform enhancement designed to reduce repeated compliance issues by targeting the human root causes of risk. Built to support both assurance and coaching teams, the feature enables structured follow-through on control failures — minimising risk exposure while reducing the compliance burden on frontline teams.

“Frontline teams are key to growth — but they’re also where non-financial risk often emerges,” said Simon Spence, CEO of SeeEverything. “Up to 85% of compliance issues can be traced to behavioural or knowledge gaps. Close-the-Loop Coaching helps institutions move from reactive testing to proactive capability-building. It embeds human understanding into QA and transforms repeated errors into coaching opportunities.”

Aligned to SeeEverything’s focus on performance, culture, and control, the solution enables real-time visibility into recurring gaps, strengthens accountability across teams, and connects testing with targeted coaching interventions.

Early results are compelling:

• Without Close-the-Loop Coaching, compliance issues repeat 45% of the time
• With Close-the-Loop Coaching, issues repeat just 15% of the time

This 3x improvement demonstrates how structured execution and embedded coaching can meaningfully reduce compliance risk while supporting team development.